(a) An individual may ask the Health and Human Services Commission (HHSC) to correct information HHSC collects about that individual (personal information).(b) HHSC will review the request and decide, in accordance with this chapter, if the information should be corrected.(c) This chapter does not apply when there are other requirements that an individual give HHSC updated and corrected information or when HHSC has another applicable change process. Also, individuals are encouraged to use other informal processes such as telephone calls, in-person discussion, and email to correct information.