(a) A person is not exempt from the workforce orientation requirement even if extraordinary circumstances prevent the person from attending a regularly scheduled orientation within the time frame of the Texas Health and Human Services Commission's (HHSC's) processing of the TANF application. Instead, the person must attend an alternative workforce orientation by a local workforce development board, such as through an individually scheduled appointment or through participating by telephone.(b) If a person is prevented from attending a regularly scheduled orientation due to extraordinary circumstances, and the person attempts to attend an alternative orientation within the time frame of HHSC's processing of the TANF application but no alternative orientation is provided, HHSC may consider the person to have met the workforce orientation requirement due to the person's attempts to cooperate.