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Home > Title 1 > Part 15 > Chapter 372 >Subchapter F > Rule 372.1518
TITLE 1 - ADMINISTRATION
PART 15 - TEXAS HEALTH AND HUMAN SERVICES COMMISSION
CHAPTER 372 - TEMPORARY ASSISTANCE FOR NEEDY FAMILIES AND SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAMS
SUBCHAPTER F - BENEFITS
SECTION/RULE §372.1518 - Reporting and Replacing a Lost or Stolen EBT Card
Chapter Review Date 04/30/2024

(a) TANF and SNAP cardholders are responsible for protecting their EBT cards and personal identification numbers (PIN).(b) Cardholders must contact the Texas EBT call center's toll-free number to report a lost or stolen card or compromised PIN.(1) The call center EBT contractor immediately places a hold on the card access.(2) The Texas Health and Human Services Commission applies the requirements of 7 CFR §274.12(f)(5) to both TANF and SNAP accounts.(c) A cardholder initiates replacement of the EBT card or PIN.

Source Note: The provisions of this §372.1518 adopted to be effective September 1, 2009, 34 TexReg 5361.

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