The following words and terms when used in this chapter shall have the following meanings, unless the context clearly indicates otherwise:(1) Address of record--The last known mailing address of each licensee or applicant, as provided to the board pursuant to the Act.(2) Appear; Appearance--An opportunity to present and be heard at an Informal Settlement Conference (ISC) via videoconference. A respondent who cannot utilize videoconference may request to appear via teleconference. Licensees are entitled to all substantive and procedural rights delineated in the Medical Practice Act.(3) Authorized representative--A person who has been designated in writing by a party to represent the party at a board proceeding, including an attorney of record.