(a) If required by the individual's program, and the CDSA has not received a copy of a completed program-required evaluation from the employer or DR within 20 calendar days after the due date, the CDSA must notify the employer or DR in writing that a copy must be provided to the CDSA within 14 calendar days after receipt of the notice.(b) The CDSA must provide the DADS satisfaction survey of CDSA services to the employer or DR for each individual enrolled with the CDSA:(1) annually;(2) upon transfer to another CDSA; and(3) upon termination from the CDS option.(c) If a response to the satisfaction survey described in subsection (b) of this section is not received from the employer or DR within 14 calendar days after the survey is provided to the employer, the CDSA must conduct the satisfaction survey with the employer or DR by telephone.(d) The CDSA must:(1) retain completed satisfaction surveys received and conducted; and(2) make the satisfaction surveys available to DADS on request.