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TITLE 26 - HEALTH AND HUMAN SERVICES
PART 1 - HEALTH AND HUMAN SERVICES COMMISSION
CHAPTER 264 - CONSUMER DIRECTED SERVICES OPTION
SUBCHAPTER F - SUPPORT CONSULTATION SERVICES AND SUPPORT ADVISORY RESPONSIBILITIES
SECTION/RULE §264.605 - Support Advisor Responsibilities

(a) A support advisor must provide practical skills training in accordance with the individual's service plan, including:(1) principles of self-determination;(2) compliance requirements of the individual's program as related to services delivered through the CDS option;(3) completion of forms, assessments, and other documents required for the individual's program that require individual or LAR input or completion;(4) recruiting, screening, and hiring workers, preparing job descriptions, verifying employment eligibility and qualifications, and training for employees;(5) completion of documents required to employ an individual, retain a contractor or vendor, and manage service providers;(6) recruitment and procurement of employees, contractors, and vendors;(7) negotiations of service agreements, including pricing and scheduling of services, goods, and items;(8) management of service providers for authorized program services delivered through the CDS option;(9) effective communication, decision making, and problem-solving skills to meet employer responsibilities;(10) development, revision, and implementation of service back-up plans;(11) compliance with the individual's program and this chapter;(12) tools for accessing information, resources, and assistance timely through government agencies, including DADS, as needed through means available to the individual, employer, or DR;(13) contacting appropriate persons or entities based on their roles, responsibilities, and eligibility related to the individual's program or the CDS option, including:(A) a case manager or service coordinator;(B) potential and current service providers, including:(i) an employee;(ii) a contractor;(iii) a vendor;(iv) a CDSA; and(v) a support advisor;(C) traditional program provider agencies;(D) government agencies, including DADS and the Department of Family and Protective (DFPS); and(E) the employer, the individual, and the DR; and(14) ongoing employer-related skills.(b) A support advisor must provide assistance, as required in accordance with the individual's service plan, including:(1) completing forms, assessments, and other documents required by the individual's program that require individual or LAR input or completion;(2) recruiting, screening, and hiring workers, preparing job descriptions, verifying employment eligibility, qualifications, and training for employees;(3) completing documents required to employ an individual, retain a contractor or vendor, or managing service providers;(4) recruiting and retaining employees, contractors, and vendors;(5) negotiating service agreements, including pricing and scheduling of services, goods, and items;(6) managing service providers for authorized program services delivered through the CDS option;(7) helping an individual to meet employer responsibilities by using effective communication, decision making, and problem-solving skills;(8) developing, revising, and implementing service back-up plans;(9) accessing information, resources, and assistance through government agencies, including DADS, as needed through means available to the individual, employer, or DR;(10) contacting appropriate persons or entities based on their roles, responsibilities, and eligibility related to the individual's program or the CDS option, including:(A) a case manager or service coordinator;(B) potential and current service providers including:(i) an employee;(ii) a contractor;(iii) a vendor;(iv) a CDSA; or(v) a support advisor;(C) traditional program provider agencies;(D) government agencies, including DADS and DFPS; and(E) the employer, the individual, and the DR; and(11) ongoing employer-related skills.(c) A support advisor must document service delivery in accordance with the requirements of the individual's program.(d) A support advisor must notify the individual's case manager or service coordinator:(1) when service goals have been met;(2) if the person receiving support consultation is unable or unwilling to cooperate with service delivery; or(3) of the progress and status of the service required by the individual's program.

Source Note: The provisions of this §264.605 adopted to be effective January 1, 2007, 31 TexReg 10352; transferred effective September 1, 2024, as published in the July 12, 2024, issue of the Texas Register, 49 TexReg 5177.

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