An applicant must meet the criteria in this section for certification. (1) Staffing requirements. (A) Staffing plans must reflect findings of the community needs assessment.(B) Staff members must have, and be currently active with, all necessary state-required licenses and accreditations to deliver required services. (C) Staff members must be trained to serve the needs of the clinic's patient population as identified through the community needs assessment and in compliance with Section 223(a)(2)(A) of the Protecting Access to Medicare Act of 2014. (D) Staff must be trained in a person-centered and family-centered approach.(2) Availability and accessibility of services. The applicant cannot deny or limit services based on a person's inability to pay. (3) Care coordination.(A) The applicant must coordinate care across settings and providers to ensure seamless transitions for the person across the full spectrum of health services including acute, chronic, and behavioral health.(B) The T-CCBHC must have a health information technology system that includes an electronic health record and must have a plan in place focusing on ways to improve care coordination using health information technology. (4) Scope of services. (A) The applicant must provide or, with HHSC approval, arrange for the provision of the following services:(i) crisis mental health services, including 24-hour mobile crisis services, crisis intervention services, and safety monitoring; (ii) screening, assessment, and diagnosis, including risk assessment;(iii) person-centered treatment planning or similar processes, including risk assessment and crisis planning;(iv) outpatient mental health and substance use services; (v) outpatient clinic primary care screening and monitoring of key health indicators and health risk;(vi) mental health targeted case management as defined in Texas Administrative Code,