(a) The MRA must document the required contacts described in the individual's plan of services and supports, including:(1) the date of contact;(2) the description of the element(s) of service coordination provided;(3) the progress or lack of progress in achieving goals or outcomes;(4) the person with whom the contact occurred; and(5) the staff who provided the contact and his or her professional discipline, if applicable.(b) The MRA must ensure that service coordination activities are documented in the individual's record.(c) The MRA must identify the appropriate service code in CARE for all individuals receiving service coordination.(d) The MRA must retain documentation in compliance with applicable federal and state laws, rules, and regulations.