If direct services are provided to adult program participants, the contractor must provide the program participants, in writing, at least the following:(1) the right to see their records;(2) the kind of information recorded, why, and the methods of collection;(3) who within the organization has access to the program participants' case files and records;(4) an overview of the contractor's policy and practices on confidentiality;(5) current state and federal laws regarding the limits of confidentiality under the law, including mandatory reporting for abuse or suspected abuse of:(A) children;(B) the elderly; and(C) people with disabilities;(6) an overview of the contractor's policy for responding to court orders;(7) an overview of the contractor's policy for requests for information under the Public Information Act;(8) an overview of the contractor's policy for release of information;(9) when the records will be decoded or destroyed; and(10) an overview of what information will remain in the file once a program participant terminates services.