(a) A contractor, rather than the contractor's employee or volunteer, is appointed by the court as guardian. A contractor must assign a primary case manager who meets the requirements described in §10.311(a)(2) of this subchapter, to each ward served under its contract with DADS. To ensure the ability to respond in a timely fashion in the event of an emergency, a contractor must assign back-up staff for when the primary case manager is unavailable.(b) If a contractor is appointed guardian of the person, the contractor must manage the ward's person according to the order appointing guardian of the person. This responsibility may include:(1) having physical possession of the ward;(2) caring for, supervising, and protecting the ward;(3) providing food, clothing, and shelter to the extent permitted by the ward's estate or government benefits;(4) consenting to medical, surgical, and psychiatric care, except for in-patient psychiatric commitment;(5) developing an annual service plan that ensures appropriate habilitation and rehabilitation services, including therapy, counseling, education, and training to the extent permitted by the ward's estate;(6) encouraging the ward to participate in the development of the service plan to the extent that the ward is capable;(7) building an adequate support system for the ward, including family, friends, and other appropriate collaterals;(8) ensuring monthly status contacts with the ward as described in subsection (d) of this section;(9) consulting with service providers periodically;(10) documenting case actions in files maintained for each ward; and(11) complying with all of the requirements of Texas Estates Code,