Chapter Review Date (a) A center's staff development programs must:(1) facilitate the ability of the staff to function as a member of an IDT that includes health professionals, an adult minor, and a minor's parent;(2) improve communication skills to:(A) facilitate a collaborative relationship between an adult minor, a minor's parent, and the staff;(B) focus on person-centered thinking;(C) facilitate positive behavior support; and(D) incorporate person-first language;(3) increase the understanding of childhood illness and the effects it has on a minor's development, a minor's parent, and a minor's family;(4) provide mechanisms and skills for coping with the effects of childhood illness;(5) develop case management skills to assist an adult minor and a minor's parent in setting priorities, planning, and implementing a minor's care at home;(6) facilitate staff implementation of life-sustaining and assistive technology, provided by the center or by durable medical equipment contractors, used in the care of a minor;(7) facilitate the ability of staff to develop an individualized comprehensive plan of care; and(8) prepare staff for the response to and management of emergency medical situations in a center.(b) A center must:(1) conduct quarterly staff development programs appropriate to the staff providing services to minors to maintain high quality care; and(2) ensure that all center staff providing basic services to minors maintain basic life support certification.(c) A center must document all staff development programs to include:(1) the title and a short summary of the training program;(2) date and time;(3) name of the trainer; and(4) certificate of completion.(d) A center must maintain the quarterly staff development training program documentation for a period of two years. If the staff development training is specific to services provided to a specific minor, reference to the training must be maintained as part of a minor's medical record.