In addition to the requirements in §558.245 of this chapter (relating to Staffing Policies), a hospice must:(1) provide orientation about the hospice philosophy, and about supportive palliative care, to all employees and contracted staff who have client and family contact;(2) provide an initial orientation for an employee that addresses the employee's specific job duties;(3) assess the skills and competence of all persons furnishing care, including volunteers furnishing services, and, as necessary, provide in-service training and education programs where required;(4) have written policies and procedures describing its methods for assessing competency; and(5) maintain a written description of the in-service training provided during the previous 12 months.