(a) We maintain a record for each:(1) Operation that applies for a permit;(2) Regulated operation (a regulated operation's record was previously known as the operation's monitoring file);(3) Program or operation that we investigate as a possible unregulated operation;(4) Exemption determination that we make under §745.131 of this chapter (relating to How does a person or entity request that Licensing determine whether a program is exempt?) and any information that we gather to make such a determination; and(5) Individual who applies for an administrator's license.(b) Each record consists of one of the following or a combination of both:(1) Electronic records maintained in the Child Care Licensing Automated Support System (CLASS), including information related to inspections and investigations that we conduct; and(2) A hard copy or any digital files of information that is not included in CLASS, such as:(A) Pictures;(B) Applications;(C) Forms with signatures;(D) Correspondence from an applicant, permit holder, or others involved in the regulatory process; and(E) Other supporting documentation.(c) Records that we maintain are subject to retention periods that may affect the availability of a record that a person may request.