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TITLE 28 - INSURANCE
PART 1 - TEXAS DEPARTMENT OF INSURANCE
CHAPTER 10 - WORKERS' COMPENSATION HEALTH CARE NETWORKS
SUBCHAPTER E - NETWORK OPERATIONS
SECTION/RULE §10.86 - Telephone Access
Chapter Review Date 05/05/2022

Each network must establish and maintain telephone access logs for calls received other than during regular business hours that accurately record the following:(1) the date the network received the telephone call;(2) detailed information necessary for the network to respond to the telephone call;(3) the date the network responded to the telephone call; and(4) identifying information for the telephone call.

Source Note: The provisions of this §10.86 adopted to be effective December 5, 2005, 30 TexReg 8099; amended to be effective August 2, 2022, 47 TexReg 4534.

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