(a) The commission, on its own motion or upon request, will provide special accommodations to an individual who intends to participate in a proceeding and who does not speak English, or who has a physical, mental, or developmental handicap.(b) A request for special accommodations may be made by the individual desiring them, the carrier, or anyone knowing of the need.(c) The request:(1) may be made in any manner;(2) should describe the special accommodations needed; and(3) should be sent to the commission no later than 10 days before the date of the proceeding.