(a) Beekeepers or other persons with a knowledge of or a formal complaint concerning the disease status of an apiary or relating to apiary equipment may notify: the Chief Apiary Inspector, Entomology Department, 2475 TAMU, Texas A&M University, College Station, Texas 77843-2475, (979) 845-9713, TAIS@TAMU.EDU.(b) Complaints or notification should be submitted in writing and include the following information, to the extent it is known:(1) name of beekeeper, person, or firm;(2) address and phone number;(3) location or site where the problem or receipt of diseased bees was noted;(4) other information or evidence, as may be helpful to the Texas Apiary Inspection Service in identifying and resolving a complaint.(c) Receipt of complaints will be acknowledged and the complainant periodically notified of progress and the final resolution. Firm(s) or person(s) designated or involved in the complaint may be notified, if it is in the best public interest in resolving the complaint.